Frequently Asked Questions

Counseling Questions

How many sessions do I need to attend?

This depends on each client. The initial intake and first session are recommended to occur within 10 days. After that, clients can decide the best care for them and consult with the therapist. Most clients attend on a weekly or bi-weekly schedule.

What methods are used in psychotherapy?

Our group is adaptive to many theories used in the therapy process. CBT, Interpersonal, Existential, Gestalt, Solution-Focused, REBT, Adlerian, and Functional Family Therapy models are just a few of the approaches that we use. Our group is diverse and skilled in may areas to treat an expansive population of clients.

How soon can I get an appointment?

Our therapists make every effort to return your call for intake within 24 hours. Depending on availability, we can book an intake session within 7-14 days of initial consult call.

What hours are you available?

Our therapists work a range of hours,depending on client needs. Typically we have availability on weekends and evenings as well to accommodate busy schedules.

Billing Questions

What payment methods do you accept?

We accept payment of Cash, Visa, Mastercard, or personal check.

How much does a session cost?

Our session rates vary due to individual needs and participants. Average cost per session is $100-120 for individual sessions and $120-150 for couples rates. We also offer reduced rates based on a sliding scale which is dependent on income. When you call to speak with us, we will go over rates and expectations with you and discuss accommodations that can be made if you choose to self-pay for services.

What insurance do you accept?

We accept Cigna, Aetna, Optum and United Healthcare insurance plans. We also work with several Employee Assistance Program (EAP) services including Health Advocate, Compsych/Guidance Resources, New Directions, ESI, and ACI.

How Do I Get Started?


Free 20 Min Chat

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Book Appointment

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1st Session!

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Contact Us

Ask a question or book an appointment below. For emergencies call 911 or visit your nearest hospital

(904) 280-7300

6817 Southpoint Pkwy Ste 1904, Jacksonville, FL 32216